Please, submit any question you may have to the CUSTOMER SERVICE PORTAL, our support team will check your message and forward it to the best person to help. We'll get back to you within one to two business days.
As a friendly reminder, questions submitted on either Friday evening, Saturday, or Sunday will not be reviewed until the next business day.
Rhett & Link
PO Box 6578
We accept returns on new and unused items. If you received the wrong item or a defective product, we will send a replacement item free of charge.
Returns (free of defect/error):
*you are welcome to return your new, unworn/unwashed item for a refund. Refunds will be made to the original method of payment, and do NOT include the original shipping charge. Your refund is not subject to processing fees on the customers behalf.
When purchasing a return label, please, ensure that there is tracking included. Mythical is not responsible for any items that are lost in transit returning to our warehouse.
*Please CONTACT US should you want to process a return within 15 days upon receipt/confirmation of delivery of the order. Returns beyond 15 days of receipt will not be accepted.
Returns are accepted on international orders, but international customers are responsible for the cost of return freight.
I don’t travel much these days but, I love this travel mug! It keeps things cold and it’s very easy to use!
Shipping was fast, it’s a nice size, and even has a little rubber(?) thing on the bottom to protect the bottom of the mug :)
Love it! Love sharing the "more" with the "best" mug! Got it quickly and in great shape!
I really like the sleek design of the mug. The flap does not hit the user in the face as advertised, fits comfortably in a cup holder, and keeps drinks cold. The only problems I have with this mug is that the paint started to chip off pretty soon and the storage capacity. The paint chip was very small, but I’m not sure how it happened because I mainly keep it on my nightstand. The have an issue with the storage capacity because I like to leave it next to my bed and drink out of it, and I drink a lot so I run out a little faster than I would like.