Please, submit any question you may have below. Our support team will check your message and forward it to the best person to help. We'll get back to you within one to two business days.
As a friendly reminder, questions submitted on either Friday evening, Saturday, or Sunday will not be reviewed until the next business day.
Rhett & Link
PO Box 6578
We accept returns on new and unused items. If you received the wrong item or a defective product, we will send a replacement item free of charge.
Returns (free of defect/error):
*you are welcome to return your new, unworn/unwashed item for a refund. Refunds will be made to the original method of payment, and do NOT include the original shipping charge. Your refund is not subject to processing fees on the customers behalf.
When purchasing a return label, please, ensure that there is tracking included. Mythical is not responsible for any items that are lost in transit returning to our warehouse.
*Please contact us below if you want to process a return within 30 days upon receipt/confirmation of delivery of the order. Returns beyond 30 days of receipt will not be accepted.
Returns are accepted on international orders, but international customers are responsible for the cost of return freight.
Customer ReviewsWrite a review
Not the best hiking companion. It tends to pop open quite easily and does not keep things cold very long. Works much better for home or office use.
I really like this travel mug. I bought it for work, it really keeps things hot for a very long time, i've burnt my mouth multiple times, hahah, thinking that it would be cold. I like that its a simple design and I love the colour.
This travel mug is amazing! I tend to nurse my coffee over the span of a few hours and this mug kept it warm and delicious. It also fits in the car cup holder which is a huge plus. The design is sleek, easy on the eyes, and cleaning is a breeze. I’d highly recommend to any beast in the market for travel mug!
So to start, my mug has a bit of a rounded bottom and seems to rock a bit when you set it down. It's not super significant like it's gonna fall over or anything, but it is noticable. Also for anyone who may not be sure, this mug is very grey. I thought based on the picture that it was white with black letters. It's not even a light grey. It's very grey, with black letters. The only way to tell from the product page is a hint in the product SKU.
I like to put ice water in mine. It keeps it very chilled for several hours. If I fix some ice water before bed, it’s still cool the next morning. Perfect! Only way it could be better is if it were a little bit bigger, but I don’t mind refilling more frequently. I especially love the handy flip-open cap. It’s so convenient!