Please, submit any question you may have to the CUSTOMER SERVICE PORTAL, our support team will check your message and forward it to the best person to help. We'll get back to you within one to two business days.
As a friendly reminder, questions submitted on either Friday evening, Saturday, or Sunday will not be reviewed until the next business day.
Rhett & Link
PO Box 6578
We accept returns on new and unused items. If you received the wrong item or a defective product, we will send a replacement item free of charge.
Returns (free of defect/error):
*you are welcome to return your new, unworn/unwashed item for a refund. Refunds will be made to the original method of payment, and do NOT include the original shipping charge. Your refund is not subject to processing fees on the customers behalf.
When purchasing a return label, please, ensure that there is tracking included. Mythical is not responsible for any items that are lost in transit returning to our warehouse.
*Please CONTACT US should you want to process a return within 15 days upon receipt/confirmation of delivery of the order. Returns beyond 15 days of receipt will not be accepted.
Returns are accepted on international orders, but international customers are responsible for the cost of return freight.
I absolutely love this bowl and so does my dog. She’s a bowl flipper so I can tell you it’s quite durable too!
My 90lb dog has a bad habit of taking her bowls and running away with them. I am VERY pleased that this is a heavier, dog-stealing-proof bowl that has a nice design and isn’t the tacky ‘dog paws or bones’.
Looks great. My cats love drinking fresh water from this stylish bowl. Quality product. Easy to clean.
I love how durable these bowls are and the design! They arrived shortly after I placed my order and were safely packed when I opened it up! I also bought the splat mat to go with it! We need more dog merch PRONTO! Maybe a matching harness to go with the leash and collar! Can’t wait to see what you guys come up with next!