Please, submit any question you may have to the CUSTOMER SERVICE PORTAL, our support team will check your message and forward it to the best person to help. We'll get back to you within one to two business days.
As a friendly reminder, questions submitted on either Friday evening, Saturday, or Sunday will not be reviewed until the next business day.
Rhett & Link
PO Box 6578
We accept returns on new and unused items. If you received the wrong item or a defective product, we will send a replacement item free of charge.
Returns (free of defect/error):
*you are welcome to return your new, unworn/unwashed item for a refund. Refunds will be made to the original method of payment, and do NOT include the original shipping charge. Your refund is not subject to processing fees on the customers behalf.
When purchasing a return label, please, ensure that there is tracking included. Mythical is not responsible for any items that are lost in transit returning to our warehouse.
*Please CONTACT US should you want to process a return within 30 days upon receipt/confirmation of delivery of the order. Returns beyond 30 days of receipt will not be accepted.
Returns are accepted on international orders, but international customers are responsible for the cost of return freight.
These were a gift for my niece. The pennants themselves are exactly as advertised when I FINALLY received my order. There is NO FAULT TO MYTHICAL here, but the vendor really needed to be better at communicating with mythical about when the orders would be fulfilled. The poor MYTHICAL warehouse and customer service folks were working overtime trying to stay current with the inquiries...... otherwise, loved the items.