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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
RETURNS & EXCHANGES
We accept returns on new and unused items. If you received the wrong item or a defective product, we will send a replacement item free of charge.
Returns (free of defect/error):
*you are welcome to return your new, unworn/unwashed item for a refund. Refunds will be made to the original method of payment, and do NOT include the original shipping charge. Your refund is not subject to processing fees on the customers behalf.
When purchasing a return label, please, ensure that there is tracking included. Mythical is not responsible for any items that are lost in transit returning to our warehouse.
*Please contact us below if you want to process a return within 30 days upon receipt/confirmation of delivery of the order. Returns beyond 30 days of receipt will not be accepted.
Returns are accepted on international orders, but international customers are responsible for the cost of return freight.
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