Please, submit any question you may have below. Our support team will check your message and forward it to the best person to help. We'll get back to you within one to two business days.
As a friendly reminder, questions submitted on either Friday evening, Saturday, or Sunday will not be reviewed until the next business day.
Rhett & Link
PO Box 6578
We accept returns on new and unused items. If you received the wrong item or a defective product, we will send a replacement item free of charge.
Returns (free of defect/error):
*you are welcome to return your new, unworn/unwashed item for a refund. Refunds will be made to the original method of payment, and do NOT include the original shipping charge. Your refund is not subject to processing fees on the customers behalf.
When purchasing a return label, please, ensure that there is tracking included. Mythical is not responsible for any items that are lost in transit returning to our warehouse.
*Please contact us below if you want to process a return within 30 days upon receipt/confirmation of delivery of the order. Returns beyond 30 days of receipt will not be accepted.
Returns are accepted on international orders, but international customers are responsible for the cost of return freight.
Still have questions? Contact us below.
The lid is a bit hard to completely open and the clasp thingy opens randomly and makes the liquid leak out. Otherwise happy with the product. :)
Got this for my sis and she carries it with her everywhere! Definitely a good birthday present.
I use this everytime I go out on a hike, and it’s absolutely fantastic. Water stays cold the entire time.
Bought this for my daughter to take her coffee to work. She has been using for three weeks and is so happy she mentions at least once a week her coffee is still hot for her lunch.
I love this mug! I’ve got so many compliments for it as well :)