Please, submit any question you may have to the CUSTOMER SERVICE PORTAL, our support team will check your message and forward it to the best person to help. We'll get back to you within one to two business days.
As a friendly reminder, questions submitted on either Friday evening, Saturday, or Sunday will not be reviewed until the next business day.
Rhett & Link
PO Box 6578
We accept returns on new and unused items. If you received the wrong item or a defective product, we will send a replacement item free of charge.
Returns (free of defect/error):
*you are welcome to return your new, unworn/unwashed item for a refund. Refunds will be made to the original method of payment, and do NOT include the original shipping charge. Your refund is not subject to processing fees on the customers behalf.
When purchasing a return label, please, ensure that there is tracking included. Mythical is not responsible for any items that are lost in transit returning to our warehouse.
*Please CONTACT US should you want to process a return within 30 days upon receipt/confirmation of delivery of the order. Returns beyond 30 days of receipt will not be accepted.
Returns are accepted on international orders, but international customers are responsible for the cost of return freight.
I use this thing constantly. Both at home and at work and in the car. Honestly if I have a hot liquid this is the one and only cup I grab. It works phenomenally well at keeping hot things hot, I’ve had coffee still decently warm 8+ hours after it’s brewed and that’s even with cooling it down with creamer. The seal works mostly great. Though I have had some minor issues with it as long as you twist it tightly closed it won’t generally leak. It’s overall a great travel mug and great coffee cup in general. The capacity on top of that is just great. Get. This. Mug. You will absolutely not regret it.
This is a great travel mug! It make my coffee at around 7 am every morning, and by noon, it's still hot! It works so well, I usually leave the flap open so my coffee will cool off enough for me to drink 😉
I don’t travel much these days but, I love this travel mug! It keeps things cold and it’s very easy to use!