Please, submit any question you may have below. Our support team will check your message and forward it to the best person to help. We'll get back to you within one to two business days.
As a friendly reminder, questions submitted on either Friday evening, Saturday, or Sunday will not be reviewed until the next business day.
Rhett & Link
PO Box 6578
We accept returns on new and unused items. If you received the wrong item or a defective product, we will send a replacement item free of charge.
Returns (free of defect/error):
*you are welcome to return your new, unworn/unwashed item for a refund. Refunds will be made to the original method of payment, and do NOT include the original shipping charge. Your refund is not subject to processing fees on the customers behalf.
When purchasing a return label, please, ensure that there is tracking included. Mythical is not responsible for any items that are lost in transit returning to our warehouse.
*Please contact us below if you want to process a return within 30 days upon receipt/confirmation of delivery of the order. Returns beyond 30 days of receipt will not be accepted.
Returns are accepted on international orders, but international customers are responsible for the cost of return freight.
I have been looking for a great travel mug. Haven't been able to find one but I did find a Mythical one ;) It does everything I want. Easy to clean, easy to carry, looks good and most importantly it keeps my coffee hot for a full 3.5 hr shift at work. I had wanted the yellow one but sadly missed out. I have the grey one and it's a nice colour. Would be nice to see a couple of other colours, maybe a red one as we all know red ones go faster :)
I had to get the the second mythical travel mug cause I LOVED the first one! But only for its functionality. I don't really care for the grey and black, but still A+ in my book
This travel mug is absolutely amazing. It keeps my teas hot and my water cold for a long time. There is no leakage and the flap design is perfect for not hitting me in the face every sip!
This mug goes everywhere with me! Keeps my coffee hot and doesn’t spill even in my bag! I need more colours!
When I opened this, I immediately thought that much like the color change cups, this was smaller than I'd thought it would be. However, they did say right here this is a 16 ounce container, so this one's my fault for expecting something bigger.
Anyway, this is an awesome product. I haven't put more than water in it yet because that's largely all I drink these days, but it kept my fresh-out-of-the-fridge water pitcher water very cold for a pleasantly long time. I love that the pop lid folds over to prevent swinging back in your face. That's a great touch.
While I continue to wish there was more merch with Rhett and Link's faces on it, I do like the minimalist approach to this. Very simple, cool gray, and nice lettering on the word Mythical.